Contact Us

Best Non GamStop Casinos explains how sites outside the GamStop scheme work for UK players, covering sign-up, limits, verification, payments, games and bonuses. If something on these pages has helped you, confused you or looks out of date, we would like to hear about it. Every message is read by our team.

How to reach us

The simplest way to get in touch is by email at info@thekegandgrill.co.uk. A clear subject line helps, such as "Correction: withdrawal page" or "Question about bonus terms". It lets us pass your note to the right person quickly.

What we can help with

• Corrections: casino terms change often. If a deposit method, verification step or wagering requirement we describe no longer matches what a brand publishes, tell us where you spotted the difference. We will check it against the source and update the page.
• Feedback: tell us if an explanation was too technical or too basic, or if a topic is missing.
• General site questions: for example, how we structure comparisons or where a particular piece of information comes from.

What we cannot do

We are an independent information site, not a casino operator. We have no access to any player's casino account. We cannot process or chase deposits or withdrawals, lift restrictions, verify documents or settle disputes. For anything involving your balance, a pending payout or a locked account, please contact the casino's own support team directly. They are the only people who can act on it.

When to expect a reply

We aim to answer within a few working days. Messages that flag a factual error are usually looked at first. Replies may take a little longer at weekends and on bank holidays.

Your details

We only use what you send us to deal with your message. Our privacy policy explains how we store and handle that information.

This site is for readers aged 18+ only. If gambling is causing you concern, free and confidential support is available from GamCare and BeGambleAware.